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Toyota's
overall brand relationship score in the "cars" category
was 35,9 per cent, compared to 26,5 per cent for BMW
and 15.2 per cent for Mercedes Benz. Toyota's rating
went down by one per cent from a year ago, while BMW
and Mercedes-Benz dropped by 0,4 per cent and 1,7 per
cent respectively. Volkswagen improved slightly (0,2
per cent) to retain fourth position on 14,4 per cent.
(Markinor's "brand relationship" rating is calculated
on the basis of a brand's weighted top-of-mind awareness,
brand loyalty, weighted trust and confidence).
The positions of the top four car companies remained
the same as in 2004, 2003 and 2002, while in 2001 Volkswagen
had been in third place with Mercedes Benz fourth. The
rankings of the other six companies in the top 10 remained
the same as a year ago, except that Honda and Opel swopped
places at the bottom of the table, with Opel moving
up from 10th to ninth at the expense of Honda. Mazda
was in fifth position, followed by Ford, Nissan and
Isuzu. These latter four brands all improved their scores
over 2004, while both Honda and Opel fared worse in
2005 than in 2004.
The rankings of the top seven brands are the same
in the metropolitan and non-metropolitan areas, while
Audi ranked 10th in the metropolitan areas and Isuzu
appeared in eighth position on the non-metropolitan
list.
Not only is Toyota the top company in terms of overall
brand relationship in the "cars" category, but it is
also the only car company among the top 10 brands in
South Africa in terms of overall ranking of brand relationship
scores on a table that was headed by Coca-Cola on 58
per cent. Toyota ranked seventh (35,9 per cent) - up
from eighth in 2004.
This is the fifth year that the annual Markinor survey
has included "brand loyalty" as a factor in compiling
the overall brand relationship scores and Toyota has
come out top every year. This means that the latest
results are not comparable with similar surveys conducted
by Markinor between 1992 and 2000, when Toyota was also
the top car brand.
Toyota was also the only car company ranked in the
top 10 of "South Africa's favourite brands", taking
sixth position, behind Castle Lager and ahead of Nike.
This was an entirely subjective question in which the
respondents mentioned 388 brands as their personal favourites.
A new category was introduced in the 2005 Markinor
Business Times survey and this was to rank South Africa's
"coolest" brands. Toyota placed 21st and second in the
car category behind BMW (12th). Other car companies
in the top 50 were Volkswagen (34th) and Mercedes-Benz
(45th).
The business-to-consumer survey involved one-on-one
interviews with 3 500 adults - 2 000 in metropolitan
areas and 1 500 in non-metropolitan areas - covering
all races and all geographical areas. The interviews
were conducted during April and May. A total of 22 categories
were surveyed on the basis of business-to-consumer relationships.
2005
OVERALL BRAND RELATIONSHIP RANKINGS
IN THE "CARS" CATEGORY IN (2004
SCORE IN BRACKETS) |
|
| BRANDS |
PERCENTAGES |
| TAZZ 130 |
35,9
% (36,9 %) |
| BMW |
26,5 % (26,9 %) |
| MERCEDES-BENZ |
15,2
% (16,9 %) |
| VOLKSWAGEN |
14,4
% (14,2 %) |
| MAZDA |
10,8
% (10,3 %) |
| FORD |
9,6
% (8,6 %) |
| NISSAN
|
7,8
% (7,2 %) |
| ISUZU |
6,2
% (5,6 %) |
| OPEL |
4,6 (4,3 %) |
| HONDA |
4,5
% (5,5 %) |
|
| |
For the second time, the Markinor-Sunday Times Top
Brands Survey included a business-to-business category.
A total of 400 interviews were conducted at director
level and above with a cross-section of executives in
the South African business environment, with a staff
complement of 100 or more. The majority (160) came from
the manufacturing sector. Ten categories were surveyed.
Toyota again ranked third, behind luxury carmakers
Mercedes-Benz and BMW, in terms of brand relationship
scores in the "cars" section. Toyota improved its score
by 3 per cent, while the scores for Mercedes-Benz and
BMW dropped by 1,2 per cent and 0,8 per cent respectively.
2005
OVERALL RANKINGS IN THE BUSINESS-
TO-BUSINESS SURVEY (2004 FIGURES IN BRACKETS) |
|
| BRANDS |
PERCENTAGES |
| MERCEDES-BENZ |
31,8
% (33,0 %) |
| BMW |
23,8 % (24,6 %) |
| TOYOTA |
19,4
% (16,4 %) |
| VOLKSWAGEN |
10,2
% (9,8 %) |
| AUDI |
7,6
% (5,9 %) |
| NISSAN |
3,3
% (2,6 %) |
| VOLVO |
2,5
% (1,7 %) |
| OPEL |
2,1 % (1,3 %) |
| FORD |
2,1
% (1,5 %) |
| ISUZU |
1,3
% (Not in top 10) |
|
| |
|